Services

Incident Response

Home Services Incident Response

Incident Response is immediate support when you need it most

When a cyberattack strikes, every second counts. In a world where threats emerge unexpectedly and evolve at an alarming rate, readiness to respond immediately and effectively is key. Elementrica offers not only intervention in the face of an incident but also a deep understanding of the adversary through our DFIR (Digital Forensics and Incident Response) and Corporate Threat Intelligence services, including research on the Dark Web. Our approach combines advanced digital analysis techniques with intelligence on current threats. As a result, we not only restore your organization to normal operations after an incident but also strengthen its resilience against future attacks. Let us help you not only react, but above all anticipate and prevent incidents from happening in the first place.

What we can do for you

What types of Incident Responce services do we provide?

04 Incident Response
DFIR Corporate Threat Intelligence
LET’S START WITH FREE CONSULTATION

The best first step is to talk to our consultant

When you schedule a free consultation with Elementrica, our expert will reach out to discuss your security needs and concerns.

Next, we’ll create a scoping document outlining the specific tests and assessments we recommend. This customized approach ensures you receive targeted solutions to enhance your cybersecurity.

Schedule your free consultation
Tailored Cybersecurity Solutions Across Industries

Who do we most often work with?

Finance and Banking

Financial institutions are a prime target for advanced cyberattacks due to their sensitive customer data and financial operations. Attacks such as ransomware, phishing and advanced persistent threats (APTs) can lead to serious financial and reputational losses. We support these organizations by responding quickly to incidents, minimizing downtime and limiting losses. We conduct forensic analysis to identify the source of the attack and the scope of the breach, provide reports that comply with regulatory requirements such as DORA or NIS2, and help restore systems and implement preventive measures.

Healthcare

The medical sector stores vast amounts of confidential patient data. Security breaches can lead to loss of trust, legal consequences, and risks to patient health. We respond to data leakage incidents and attacks on medical systems, conduct threat analysis specific to medical devices and EMR systems, and assist in communicating with regulators and patients in the event of breaches.

Energy and Critical Infrastructure

Attacks on critical infrastructure can have far-reaching effects on society and the economy. SCADA and ICS systems are particularly vulnerable to advanced threats. We provide immediate response to incidents, protecting business continuity. We use OT systems expertise to identify and neutralize threats and help develop resilience strategies for future attacks.

Retail and E-commerce

Companies in this sector often become targets of attacks aimed at stealing customer data and payment transaction information. We respond to incidents involving payment card data and personal information breaches, support compliance with regulatory requirements such as PCI DSS, and help rebuild customer trust through transparent communication and rapid remediation.

Information Technology and Telecommunications

Technology companies are on the front lines in the fight against cyber threats. Attacks can lead to service outages and loss of customer data. We provide rapid response to a variety of incidents, from DDoS attacks to advanced intrusions. We conduct technical analysis, support service restoration, and advise on strengthening infrastructure and security.

Public Sector and Administration

Public institutions are often the target of politically motivated attacks or attacks aimed at destabilizing public services. We respond quickly to incidents to ensure continuity of service delivery to citizens. We support crisis communication and cooperation with law enforcement agencies and help secure systems against future threats.

Industry and Manufacturing

With the development of Industry 4.0 and the integration of OT systems with IT, manufacturing companies are exposed to new types of attacks. We respond to incidents affecting manufacturing processes and the supply chain, conduct forensic analysis in industrial environments, and advise on network segmentation and control system security.

Professional and Consulting Services

Companies that provide consulting, legal or accounting services store sensitive client information, making them an attractive target for attackers. We quickly identify and neutralize security breaches of client data, support compliance with legal obligations related to incident reporting, and help rebuild trust through transparent operations and communication.

WHAT OUR CLIENTS SAY ABOUT US

Our Clients who have chosen Top-Level Security

Elementrica demonstrated full professionalism at every stage of the project. The scope of work included conducting a detailed vulnerability analysis of the mobile application, penetration testing in both production and testing environments, analyzing the results, and preparing a comprehensive report with security recommendations. Additionally, they provided consultations and support during the implementation of the recommendations.

Elementrica’s employees possess extensive knowledge in the field of cybersecurity, and their approach to work is characterized by reliability, thoroughness, and attention to detail. The results of the penetration tests provided us with valuable insights into potential threats and allowed us to enhance the security level of our application. Additionally, the company showed great flexibility in adapting the work schedule to our needs and completed all tasks on time. The reports were clear, transparent, and easy to understand, which facilitated the implementation of the necessary actions. Based on our experience, we wholeheartedly recommend Elementrica Sp. z o.o. as a reliable and competent partner in penetration testing and IT security services.

Elementrica Sp. z o.o. was commissioned by our hospital to conduct a comprehensive Security Audit in accordance with Directive 108/2023/DI issued by the President of the National Health Fund (NFZ). Throughout the entire process, their team displayed exceptional professionalism and attention to detail.
They not only followed the regulatory requirements but also took the time to thoroughly understand the unique challenges and complexities inherent to a medical institution like ours. Their expertise, combined with a thoughtful approach to addressing the specific needs of a healthcare environment, reassured us that our security systems were being rigorously assessed. We were particularly impressed by their ability to adapt their audit to the nuances of healthcare data protection, patient confidentiality, and operational safety. Elementrica’s audit has provided us with invaluable insights and practical recommendations that will help strengthen our institution’s overall security posture.

We recently completed a penetration test on our mobile app and API, yielding outstanding results. The test provided a thorough evaluation of our security measures, identifying areas for improvement with clarity and precision. The Elementrica team excelled in simulating real-world threats, allowing us to effectively address potential vulnerabilities. Their comprehensive report offered actionable solutions that were seamlessly integrated by our development team. This process has reinforced our app’s security and bolstered our commitment to ensuring a safe environment for our users.

If you need a reliable incident response partner, contact us. We are here to help when you need it most.

Why elementrica?

Experienced Team with focus on Your Security

Proven Expertise

With over a decade of experience in the industry, we have seen the evolution of cyber threats firsthand. Our practical expertise in handling complex, real-world security challenges across industries allows us to deliver tailored, robust solutions that address your specific risks. When you work with Elementrica, you can trust that your cybersecurity is in the hands of certified experts who operate at the cutting edge of their field.

Tailored Solutions

What sets Elementrica apart is our commitment to delivering holistic security solutions that not only address current threats but also prepare your organization for the future. From our proprietary E-Zero platform, which streamlines collaboration and reporting, to advanced attack simulations and specialized labs for testing ICS controllers, we ensure no aspect of your security is left unchecked.


Demonstrating our commitment to delivering top-tier cybersecurity services rooted in European expertise and standards. This certification is a mark of trust, showcasing our alignment with European values of data privacy, security, and ethical business conduct.

These certifications validate our ability to conduct sophisticated assessments on diverse systems, including web applications, networks, and critical infrastructures. By entrusting your cybersecurity needs to Elementrica, you are partnering with a team of highly trained professionals who operate according to internationally recognized standards. This guarantees that the security solutions we deliver are both effective and aligned with best practices in the industry, providing you with the peace of mind that your organization is protected by true experts in the field.
Contact us

If there's anything you need to know that you didn't find on our website, 
just drop us a message

Contact Form

This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is for validation purposes and should be left unchanged.
Essential Insights for Effective Incident Response

What you need to know about incident response

Can you help identify threats on the Dark Web related to our company?

Yes, as part of our Corporate Threat Intelligence service, we conduct research on the Dark Web to identify potential threats and information related to your company. We monitor forums, marketplaces and other sources where there may be data on planned attacks, information leaks or other cyber activity targeting your organization. This allows us to counter threats and enhance your company's security proactively.

Does the service include forensic analysis and identification of the source of the attack?

Yes, our incident response service includes forensic analysis to thoroughly identify the source of the attack, how it was carried out, and the scope of the breach. We use advanced techniques and tools to collect and analyze digital evidence, allowing us to accurately reconstruct the incident and support possible legal action.

Does the service also include preventive measures, such as preparing an incident response plan?

Yes, in addition to direct incident response, we offer support in preparing your organization for potential threats. We help develop and implement incident response plans, security policies, and procedures that will increase your company's resilience to attacks. We also provide staff training, raising awareness and competence in cyber security.

How do you ensure the confidentiality and security of our data during and after an incident?

The security and confidentiality of our customers' data are our absolute priorities. All information provided during an incident response is protected by a non-disclosure agreement (NDA). We follow strict security procedures, including data encryption, access control and secure communication channels. Once the relationship ends, we follow established retention and deletion policies to protect your information.

Frequently asked questions

What types of incidents can you handle?
Our service covers a wide range of security incidents, such as ransomware attacks, phishing, DDoS attacks, advanced persistent threats (APTs), data leaks, system intrusions and zero-day attacks. Thanks to the experience and knowledge of our specialists, we are able to effectively respond to a variety of threats, regardless of their complexity.
What is the process of responding to an incident from the moment it is reported to the resolution of the problem?
Upon receipt of a report, we immediately take action. The first step is to quickly assess the situation and isolate the threat to prevent further damage. We then conduct a detailed analysis of the incident, identifying the causes and scope of the breach. After gathering the necessary information, we proceed to neutralize the threat and restore normal operation of the systems. Finally, we prepare a report with recommendations for preventive measures to strengthen the organization's resilience to future incidents.
Do you offer 24/7 support?
Yes, our incident response services are available 24 hours a day, 7 days a week. We understand that incidents can occur at any time, so we are always ready to provide immediate support and take action to minimize the impact of an incident.
Does the service include training for employees on incident response and security awareness?
Yes, we offer staff training to raise awareness of cyber threats and teach effective incident response. Training programs are tailored to your organization's needs and can range from basic topics to advanced incident response scenarios.
How do you deal with current threats, such as zero-day attacks and advanced APTs?
Our team stays abreast of the latest trends and techniques used by cybercriminals. For zero-day attacks and advanced APTs, we use specialized tools and proprietary procedures to quickly detect and neutralize such threats. By constantly monitoring and updating our knowledge, we are able to respond effectively to the most advanced attacks.
What are the potential risks if we do not use a professional incident response?
Failure to respond professionally to an incident can lead to serious consequences, such as data loss, prolonged business downtime, financial losses, regulatory violations and damage to the company's reputation. Without adequate support, there is a risk that the incident will not be fully contained, and the consequences can be more severe and long-lasting.
LET’S WORK TOGETHER

Direct contact

contact@elementrica.com

Office +48 12 400 4777
Sales +48 884 842 864
Sales +48 790 402 277

Kraków, Poland
Elementrica sp. z o.o.
ul. Podole 60
30-394 Kraków
NIP: 6762627485

Oslo, Norway
Elementrica
Haakon Tveters vei 82
0686 Oslo
VAT-ID: PL6762627485

Let’s start with a free consultation
Discuss your needs with one of our experts and take the first step.

Schedule a Free Consultation